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Zoom Software Updates

You should check for updates regularly and keep your Zoom software updated. To upgrade Zoom manually, click on your profile picture in the top-right hand corner of your Zoom desktop client and select “Check for Updates.” To learn more about upcoming and current releases, including changes to existing features and new features, refer to the .

Here's a list of recent releases, along withsome corresponding featurechanges:

  • Jan2021Version 5.4.7:
  • September 2020.
  • July 2020 Version 5.0:Zoom Meetings will Require Passcode and/or Waiting Room as of Sep 27,2020..
  • April 27, 2020 Version 5.0:Beginning May 30, all Zoom usersmust be on 5.0to join meetings, asZoom is upgrading to GCM encryption..
  • April 21, 2020 Version 4.6.12: Enables users to send clickable links through thein-meeting chat
  • April 7, 2020 Version 4.6.10:

Zoom Webinar Request

  • Please complete the form to request a Webinar setup. Please note that our current license only accommodates 500 attendees (no panelist participants).

Software Downloads

Zoom Guides

  • For Faculty/Staff
    • (Only available for special events)
    • - *NEW*
    • For Students

    Resources from Zoom

    • - <NEW>

    Other Resources

    • Articles
      • (byAmy Kenyon from Duke University)

    Get Help Managing Your Settings

    If you have questions or need guidance on optimizing these settings:

    • For immediate assistance, please call the ITS Service Desk 216-397-3005
    • Submit a Zoom Help request at